| Otium
pride ourselves on offering excellent support for all
of our products. We try to design our products so they
allow for many problems to be solved via 'self-help'.
To
facilitate this 'self-help' we have provided
information within the support pages that should allow
you to solve simple problems very quickly. Please
refer to our FAQ,
Technical Tips,
and Technical
Information Sections.
Otium
customer who have purchases a support contract can contact
us by email in order to log an entry in our Technical
Support System. To assist you in getting the correct
information to us we are pleased to offer a Suport Logging
Tool.
The
Support Logging
Tool is available with instructions from
our download pages, we would encourage the use of this
tool as it enables us to quickly and accuratly address
any issues you should have!
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